The best measure of the U-Pack service is the value and benefit it represents to its customers. Here are some comments and testimonials on their moving experiences.
"I used the Mobile container service. It is truly the next best thing to sliced bread. It came on time, the driver was friendly, it was dropped off on time, and that driver was friendly too. Great service!!! This was a great way to move my stuff from MN to AZ without the hassle of paying for gas and lodging. The cost was very affordable. I would for sure recommend it to anyone."
--- H.P., Mesa, AZ"In early October, my wife and I moved most of our belongings from Lincoln, IL to Amherst, NH. We had several difficulties with the truck we had rented. Along the way, my wife noticed a U-Pack number on the back of one of your trailers. After investigating the costs of me flying back to Illinois and renting another truck, we decided to contact U-Pack by the 1-800 number. Everything from that point on was an exceptionally positive experience.
I had estimated the load to be 10 linear feet. It turned out to be 8 [feet]. The final amount was almost $200.00 less than expected... The delivery of the trailer was to the minute as promised. The driver was very pleasant. I enjoyed tracking [our shipment] across the country... The dispatchers in both Springfield, IL and Manchester, NH were very pleasant.
My wife and I are very pleased with the positive experience we had with ABF U-Pack. Please pass our thanks to your organization..."
---B.F., Amherst, NH"It's an outstanding service for those who want to make sure their belongings are taken care of during the move. As you can imagine, this made me quite satisfied. Especially when so many people are having such terrible experiences with other moving services."
---K.J., Oak Ridge, TN
"What a great company you are! ABF and you have wonderful people that work for your company! It is the best way to move!"
---J.T., Gulf Breeze, FL"ABF U-Pack was the best! It was like having family help me move my things. Even better they did not complain! Everyone that I was in touch with went out of their way to help me set up my move. It was so easy and everyone was very professional. I was very surprised, I did not expect that kind of customer service. I would recommend this company to anyone that was in the need of transportation. I would like to thank everyone that helped me and my family."
--- M.D., Dallas, TX"From my first phone call to ABF to my last, I was very impressed with how my information was at the finger tips of whomever I spoke with, and the level of professionalism and service."
--- R.M., Maynard, MA"ABF U-Pack worked great for me and I saved over one thousand dollars on my move. Very much worth it."
--- J.C., Studio City, CA"I was very pleased with my move. It was an affordable solution and I did not have to drive a u-haul towing my car 1600 miles. (with 2 cats!!)"
--- T.M., Tucson, AZ"Thanks so much for your help in coordinating mom's move. All went smoothly, and I will definitely recommend ABF to anyone I know who may be moving. Mom even commented that every time she called, everyone was so helpful. As you know customer service is key, and it seems as if your company is right on! Thanks again."
--- M.J., San Diego, CA
"Just wanted to send a message to let you know what great customer service your company has. I really appreciate how nice everyone has been... Each person I have dealt with has been very, very nice and very customer focused. I would like to thank you and your dispatchers and drivers for your excellent customer service. I will definitely recommend your company to all of my friends and family."
--- C.C., Lithonia, GA"I wanted to let you know that your residential moving service worked PERFECTLY for me. Your staff (locally and in your office) was very helpful, friendly and easy to deal with, and it made my move easier than I imagined possible. MUCH better than renting a truck or trusting private (outrageously expensive) movers."
--- N.C., Duke University"Our move from California to Tennessee went very smoothly. The drivers were knowledgeable, friendly, and courteous. We wish the airlines were that nice.... the whole thing was more than satisfactory and, to my mind, the only way to move long distance. Thanks again."
--- R.F., Cookeville, TN"I have moved about ten times in the past five years... Each move has been a drag and has drained my energy as well as my pocketbook. When I decided to get a rate quote from ABF, I imagined another economical alternative to a full-service mover - a no-frills, no-service alternative. Luckily for me, this is not the case. Your website is extremely helpful, your e-mail correspondence informative and clear, and best of all, your customer service team is capable. They gave me the attention and respect that makes customers for life. Thanks to all of you for making my move less stressful."
--- E.P., Chicago, IL"As the owner of a business that provides a service to many varied customers, I can appreciate the service I received from ABF and hope that my own company will achieve this level of satisfaction with our customers. Thank you very much for your help."
--- B.M., Belfast, ME"Your company's service is excellent!"
--- K.N., Brooklyn, NY"I will say good doing business with you. The flexibility and assistance of all staff encountered was truly appreciated. These cross-country moves are very trying - I've made 6 such moves since 1990. I will certainly put you first in my mind for my next move....THANK YOU."
--- N.J., Virginia"I think you have a wonderful service. I have and will continue to tell others about it. As someone born and raised in Arkansas, I know ABF's excellent reputation well. I look forward to using your services in the future."
--- T.H., Denver, CO"I wanted to thank the U-Pack staff for their professional and courteous service. All of the staff I was in contact with were extremely helpful and pleasant. Both the drop-off driver in Atlanta and the delivery driver in Colorado Springs were very nice.... Thanks again for the great service, it was a pleasure doing business with such a professional company. I would recommend your service to anyone."
--- L.G., Colorado Springs, CO"I just wanted to thank you for the excellent service you provided to move some of my belongings from Wisconsin to California. Everyone we interacted with at ABF was very helpful and friendly. If I have additional shipping/moving to do in the future, I will look up ABF first. Thanks again."
--- A.A., Patterson, CA"We recently moved with ABF from Pennsylvania to Arkansas. We want to tell you that we are very happy with the whole experience. Our things arrived here safely and on schedule. Everyone we spoke with was very helpful and accommodating. We have already recommended you to others and will continue to. Thanks!!"
--- J.R., Rose Bud, AR
Interested in adding your own comments? Tell U-Pack about your moving experience.
Have a moving question? Check out the Moving Survival Guide for expert answers and advice.
ABF U-Pack Moving is listed in the database of the Better Business Bureau for the state of Arkansas. Customers may call and hear a report of current standing. The BBB's phone number is 501-664-7274.
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