Preparing for pickup

As you start preparing for your equipment to be picked up, be sure the following are true before submitting your request.

FAQs

Do I have to be present when the equipment is dropped off or picked up?

Someone (age 18 or older) must be present at drop-off to sign for the equipment and show the driver where to place it. Though we recommend being there for trailer move pickup (to verify the linear footage), it isn’t required.

What time of day will my trailer or ReloCube be dropped off?

After you reserve your move, we’ll send a Bill of Lading that includes the estimated delivery window on your move day. If an appointment isn’t set when you reserve, the local service center will call to schedule it before your move date.