Facebook Reviews

Jamie Kell Bond on June 19, 2017

Have used more than once. Kudos to my hometown company. Each terminal, sales, customer setvice, etc. person was very helpful and courteous. Very tgankful.

Stacy Holbrook on June 19, 2017

They were very accomadating and worked with OUR schedule! Great customer service!

Cathy Barnes on June 19, 2017

Wonderful experience from beginning to end! Everything we were told regarding trailer drop off, pick-up, and delivery to our new home was delivered as promised. Every person we dealt with in the company was friendly and helpful, and we couldn't be more pleased! U-Pack made our cross-country move a breeze!

Ed Toews on June 17, 2017

This is the second time we have used U-Pack and we will continue to use them for moving. Customer service was good, prices are excellent, and everything happened as expected. We were not sure if a 28' trailer would be enough for our 4 bedroom house and shop so U-Pack sent us two trailers. We ended up using all of one and part of the second. At our destination, we could only fit one trailer in the driveway at a time. The delivery company (ABF) accommodated us very well, switching out the trailers...  See More as needed. The trailers have plenty of attachment points so the load can be secured throughout. Note that the ramps are grated so one needs a cover board or plate to roll anything with small wheels into the trailer. Hand trucks work fine on the grating, but we had trouble with moving dolly wheels. On the other hand, there was no danger of slipping on the grating. The web site has plenty of good advice and great tools for estimating space and equipment needs. A few details: moved from IL to OR. Used four 2000' rolls of shrink wrap, eight boxes of newsprint, about 60 ratchet straps, 150 blankets and pads, ten friends to load (one a pro), five to unload, about 100 bins (the heavy duty black ones with yellow tops work - the regular Rubbermaid type collapse under the weight), and we don't know how many boxes. The worst damage was to our grand piano - which we paid to have packed and loaded professionally - maybe should have handled the piano ourselves. Only other damage was because we ran out of blankets at the end and elected not to get more (late, and too far to go) so had some abrasion marks where items rubbed together - as expected. Hope this helps someone else looking to reduce the cost of moving.

Jovelyn Cruzada on June 16, 2017

The most amazing moving company I ever had. No more driving the truck, no more tiredness, no more gas/mileage fees. We just packed our stuff in the truck and it was delivered right in our parking spot without any hassles. Customer service is so easy to get hold on to. Truly Amazing experience :)

Kristel Wheeler on June 16, 2017

We just moved from AZ to IN! U Pak was incredibe from start to finish. They were flexible and helpful. Highly recommended!

Gregory Talley on June 14, 2017

We were very happy with U-Pack. Their personnel were responsive to our requests and needs. Delivery for loading and unloading occurred on time. Anyone using this service simply needs to be specific concerning needs and they will work scheduling with you. If we had to make a move again I would definitely choose U-Pack again.

Marissa Creviston on June 13, 2017

If every company could run like Upack.... the world would be a perfect place. Well oiled machine - flawless experience - it almost seems impossible that everything was so easy and perfect. So many moving parts and they got it right at every step! From booking to delivery, packing, pickup, storage, unload.... a live person answering the phone and getting it right each step - priceless. Hope I don't move again for a long time but will use them exclusively and thrilled to recommend. So impressed!

Gail Wilner DeRussy on June 12, 2017

This was the best experience! Everyone I spoke with was courteous, friendly and professional. Chad in the Jackson ms facility was the greatest help all the times I spoke with him! Would recommend this company to anyone moving

June Viner Hurdle on June 10, 2017

Great experience. Wish I had ordered 2 cubes as the website suggests. No charge if the 2nd one isn't used. I packed on a weekend, so had to wait to arrange a second cube.

Denise Marie on June 8, 2017

U Pack was amazing. From the initial contact to the end of our move U Pack ( Barb in Eagan MN to Glen the driver) went way above and beyond what we ever imagined. So helpful and even unlocked our truck after I thought it was fully packed so we could throw a few more boxes into it. Amazingly smooth process. Would choose U Pack again for sure! !

Lesa Richards on June 8, 2017

Easy Peasy. From first phone call to get info, to the driver picking up the trailer last night after I got everything unloaded. Incredibly helpful, nice employees. Go ahead & compare their prices to all the others. Truly, best bang for the buck.

Jennifer Villalona on June 8, 2017

I've had the best experience. Drivers were awesome, load came fast and reliable. Everyone is professional. Highly recommend

Megan Griepsma on June 7, 2017

Phenomenal experience. Would definitely use them again.

Liana Leal Jiménez on June 7, 2017

Good service, affordable and easy to load and unload. My things arrived in good condition and on time. I definitely recommend U-Pack.