Facebook Reviews

Connie Stogsdill-Canaday Sanderson on July 23, 2017

My sister was relocating to W. Tenn from Springfield, MO and is not an 'online' person - so I went online searching for a U-Haul arrangement. But as luck would have it, the U-Pack information was also among the opportunities I found. What a blessing to have found these folks... From the very 1st encounter/phone call, her move went like clock-work. The EXCELLENT communication with every, single contact was greater/more informative/helpful than we ever could have hoped for. The pod was brou...  See Moreght to her originating/departing Springfield location exactly on time; picked back up exactly on time and brought to her new home exactly on time ---- and all the while, we were kept 'in the loop'.... Email to me and calls to her, since she was not an online customer. The other wonderful, extra nice service, is the 'mail forwarding' offer that is free cost-wise and free of flaws-wise! That too worked like a well-oiled machine. Every other5 star review listed here is just like we enjoyed (if a move can be a joy) -- but if she or I every have to move, you can bet the farm on the fact that no other service would even be considered.... Finally, the delivering driver - from Jackson TN hub - put that trailer/pod in a spot that a VolksWagon could not have managed to maneuver; between the house, 2 cars and around a tree!. Amazing - great service. Wish I had stock in this company!

Eve Reynolds on July 22, 2017

U Pack stated the cost up front, advised what adjustments to cost might be, when load would be delivered, and were prompt at pickup. On the other end, waited one day for me to be at the home, delivered within an hour of stated time, promptly came to pick up the empty box - same day- and cost was adjusted appropriately. I highly recommend them.

Vicki Shacklock on July 22, 2017

They saved us money, headaches, with the price included that pays for a driver and insurance with the driver we did not have to rent a truck and drive our belongings 1700 miles ourselves. The drivers were courteous and I was able to contact the company to get the trailer brought over to our storage area and they came and picked up the trailer even in flooding rain that happens in Texas. I have recommended them to others.

Maala Liwanag Yalung on July 21, 2017

I had to book at the last minute and U-Pack is the only one that has an available container for me at a reasonable price. They have such excellent customer service and never made you feel like you're a bother everytime you call them. There's always someone available to answer any questions. The container arrived on time and all my household items are intact. This is the first I have moved from coast to coast and I recommend U-Pack, should anyone need any household items transported. I am very satisfied with the service. Thank you U-Pack!