U-Pack is the quick, convenient
way to move long distance.
Get an instant price quote!
It's fast & easy - no obligations
U-Pack is the quick, convenient
way to move long distance.
Get an instant price quote!
It's fast & easy - no obligations
We had U-Pack move us from Albuquerque NM to North Carolina. The truck arrived on time, we were able to work with U-Pack's partners to get help in packing it properly at an affordable cost and then we got unpacked at the next location. Everyone I dealt with was helpful and friendly from the dispatch people to the drivers. Thank you so much.
I have rated my experience with U-Pack with 5 stars. Dropping off/picking up and delivering/picking up the were both on time. The drivers, on both ends,were knowledgeable and friendly. The price was great, and the best part was we did not need to do the driving. We would use U-Pack again, without reservation.
I was supposed to have 2 pods dropped off at my apartment between 4-8pm. It is now 930pm and no pods have been delivered. On top of that they did not organize the drop offs properly and there for have no pods for me to load. If you are trying to compete with Uhaul's pods then you need to be better organized then this. Terrible experience.
This company was friendly, professional and extremely helpful. I have to give Jen, from the St. Joseph, MO office, kudos for being one of the best representation of customer service that I've experienced in a long time. As a matter of fact I have to say that for everyone that I had contact with in Arkansas, Missouri, and Fond du Lac, Wisconsin. Thank you!
I had a great experience. From the quote to the delivery and pick-up the staff were exceptional. My items were packed tightly and all in tact. I would recommend them.
We had an excellent experience with U-pack and ABF. We would definitely use them again if we ever move long distance and would recommend them for their professionalism, courtesy and fast response to any questions. Great experience!
U-Pack was great in helping with my Step-Dads move from California to Indiana. It was very affordable and they delivered his stuff when they said they would. I recommend them if you have a long distance move.
We used to pack to move from Naples Florida to Denver Colorado. The driver who dropped off our relocation cubes was friendly and call bus ahead of time to let us know when he was going to drop it off. It was nice to have a tracking number provided and sent to the phone so we can see where the container was while we were moving. The containers got to the Denver apartment with no damage and on time. Would definitely use again if we were to move a long distance again.
Overall I was very impressed with the level of service and and professionalism of both the drop off and pickup drivers. Everything arrived safely after the cross country trip! However, there is one thing to be aware of if you live in, or are moving to, an apartment. A lot of landlords are very apprehensive of this kind of moving service. Both of my landlords gave the drivers a hard time when it came to drop off and delivery. For some reason they felt that the drivers were not professionals ... See More
Trailer was on time, but would have BEEN MUCH BETTER IF DELIVERED EARLIER IN THE DAY. Pay by the foot used, HOWEVER, bulkhead is only secured every TWO feet!
anyone I know who need to move your personal belongings U Pack is the greatest way to do that job
I advise any one to use U-Pack,they stand behind what they say,Great customer service very dependable!
It was a very good company to work with! They were very prompt with pick up and delivery. My only complaint would be how they judge what fits. There is absolutely no way a three bedroom house big or small would fit in two of their pods unless everything you owned went into a box. It was a stressful mess trying to get everything to fit!
Great service. The moving units were delivered when promised, picked up when promised and delivered to my new address in Canada when promised. Not one item was broken! It was all very hassle free. I highly recommend that you do hire professional movers that U-Pack lists. They know how to pack the containers in such a way to maximize capacity and ensure everything is well secured. All around moving with U-Pack was hassle free and a great experience.
This is our third move with U-Pack and I highly recommend them. Every person you speak with is courteous and professional. They are very motivated to help you get your belongings where they need to be with as little stress as possible.
Moved from the San Juan Islands of Washington to the Poconos of PA. U-Pack themselves were outstanding to work with. No issues at all; prompt, helpful. The 'local' provider on the WA end struggled with confirming timing details [partially due to our Island location {requiring public ferry service} and their apparent internal communication, as well as an equipment breakdown] which caused problems on our end-- like trailer #1 was picked up earlier than scheduled, not 100% completed [ the ramp!]... See More
Customer Review: In SHORT- the company was late dropping off trailer, was late picking it up, thus I had to wait another WEEK because of scheduling to receive my items, just to open the truck and see that everything was slung about and nearly EVERY piece of furniture scratched. I filed a claim which was denied based on the fact that: 'Because the truck was not involved in an accident, overturned etc'- they weren't liable. Reckless driving isnt enough. They tried their 'get out of jail free' card... See More
Customer Review: In SHORT- the company was late dropping off trailer, was late picking it up, thus I had to wait another WEEK because of scheduling to receive my items, just to open the truck and see that everything was slung about and nearly EVERY piece of furniture scratched. I filed a claim which was denied based on the fact that: 'Because the truck was not involved in an accident, overturned etc'- they weren't liable. Reckless driving isnt enough. They tried their 'get out of jail free' card... See More
Customer Review: In SHORT- the company was late dropping off trailer, was late picking it up, thus I had to wait another WEEK because of scheduling to receive my items, just to open the truck and see that everything was slung about and nearly EVERY piece of furniture scratched. I filed a claim which was denied based on the fact that: 'Because the truck was not involved in an accident, overturned etc'- they weren't liable. Reckless driving isnt enough. They tried their 'get out of jail free' card... See More
Customer Review: In SHORT- the company was late dropping off trailer, was late picking it up, thus I had to wait another WEEK because of scheduling to receive my items, just to open the truck and see that everything was slung about and nearly EVERY piece of furniture scratched. I filed a claim which was denied based on the fact that: 'Because the truck was not involved in an accident, overturned etc'- they weren't liable. Reckless driving isnt enough. They tried their 'get out of jail free' card... See More
Customer Review: In SHORT- the company was late dropping off trailer, was late picking it up, thus I had to wait another WEEK because of scheduling to receive my items, just to open the truck and see that everything was slung about and nearly EVERY piece of furniture scratched. I filed a claim which was denied based on the fact that: 'Because the truck was not involved in an accident, overturned etc'- they weren't liable. Reckless driving isnt enough. They tried their 'get out of jail free' card... See More
Customer Review: In SHORT- the company was late dropping off trailer, was late picking it up, thus I had to wait another WEEK because of scheduling to receive my items, just to open the truck and see that everything was slung about and nearly EVERY piece of furniture scratched. I filed a claim which was denied based on the fact that: 'Because the truck was not involved in an accident, overturned etc'- they weren't liable. Reckless driving isnt enough. They tried their 'get out of jail free' card... See More
Customer Review: In SHORT- the company was late dropping off trailer, was late picking it up, thus I had to wait another WEEK because of scheduling to receive my items, just to open the truck and see that everything was slung about and nearly EVERY piece of furniture scratched. I filed a claim which was denied based on the fact that: 'Because the truck was not involved in an accident, overturned etc'- they weren't liable. Reckless driving isnt enough. They tried their 'get out of jail free' card... See More
Was blocked on this page after giving a poor review- so much for this business letting people share their negative points of views. Only positive, bias reviews allowed here. I filed a complaint with the BBB on this company today!